![]() Insert the recovery media into a USB port or a DVD drive, depending on the format you used to create the recovery media. Be sure you have backed up your files prior to beginning this task. NOTE: This process formats the hard drive and removes all data. To reset your computer to the Dell factory image as it was originally shipped, including Dell factory-installed apps and software, follow these steps: This takes some time, and your computer restarts. If you are recycling the computer, select Remove files and clean the drive.įollow the on-screen instructions to complete the reset process. If you are keeping this computer, select Just remove my files. Some Dell tablets may be configured to add Dell factory-installed software during this process. Be sure you have backed up your files before beginning this task. NOTE: This is not a Dell factory image reset, this process reinstalls Windows 10 operating system, removes all your personal files, removes apps and drivers you installed, removes any changes that are made to settings, and removes any apps that Dell installed. If you would like to reset your computer to a clean Windows 10 version and remove all your files, follow these steps: Restore your Dell computer using Windows Push-Button Reset Note any apps or drivers that must be reinstalled after the refresh is completed.įollow the on-screen instructions to complete the refresh process. To get started with a refresh of your computer files, follow these steps: (If your personal computer comes with Windows 10, apps from your personal computer manufacturer are reinstalled.)
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